Order Fulfillment

  Call us with your furniture needs & deadline. Most orders take 2-3 weeks to complete/arrive depending on product & quantity.

Packaging

If your order requires packaging, we'll try to have it wrapped and ready for you when you arrive for a nominal fee included into your quote.

Pickup

You may pick up your order by appointment, during regular warehouse hours at no additional charge.

Local Delivery

If your business operates in the metropolitan Detroit area, we offer delivery and complete set up/install of your purchases for a reasonable fee by request included in your quote. Delivery available during normal business hours from single desk or cabinet drop offs to large cubicle configurations and full office installations of all kinds.

Shipping

We ship commercial freight dock to dock anywhere with in the continental US & Canada on an item by item basis as per our quote with you, typically with in 3 weeks of receiving payment. To receive a shipping quote, please prepare the Number of units, Zip code and if it will be commercial or residential delivery.

**Residential delivery is charged roughly $65-$85, varies by carrier.

**Lift-gate services is a $100 minimum charge plus $3 per 100lbs on average, varies by carrier.

Shipping terms and conditions

All shipping/freight charges are the sole responsibility of the customer. You are legally bound to pay for any extra freight costs that may be charged to your account by the carrier transporting your shipment.

Please be aware that most shipping companies allow a maximum of 1 hour for unloading a partial load and 2 hour maximum for unloading a whole truck. It is very important that you are aware  of these times as extra freight carrier charges will incur if these times are exceeded.

It is the customers responsibility to provide the necessary  personnel, tools & resources required to remove the shipment from the truck into the location in a timely manner. The truck driver is NOT available to help with this unless it has been pre-arranged to do so with the carrier.

Please DO NOT refuse shipment under any circumstance. The freight carrier will not ship it back for free. Your freight bill will be multiplied by 3 if your order is sent back and then reshipped. To prevent this, call us immediately if anything comes up and we will help you work through any situation we can right away.

Ideally having the product(s) delivered to a commercial location using a hi-low to remove the pallets is best. Some choose to simply have people hand the items off from the truck to the ground. Product(s) may also be delivered to  a UPS service center nearest to you for pick up, which must be arranged with UPS.

Shipping Insurance

Any freight purchases up to $3,000 can purchase shipping insurance for $44 with a $100 deductible. Orders over $3000 are slightly more and whole truck shipments are automatically  covered up to $200k.